Privacy Policy
Last Updated: December 2024
Information We Collect
Sunlit Quest collects personal information necessary to provide our remote work consulting services. This includes:
- Contact Information: Name, email address, company name, and business contact details
- Professional Information: Job title, team size, industry, and remote work challenges
- Communication Data: Records of our interactions, consultation notes, and service feedback
- Technical Data: Website usage data, IP addresses, browser type, and device information
How We Use Your Information
We use collected information to:
- Provide and improve our remote work consulting services
- Respond to inquiries and schedule consultations
- Send relevant resources, updates, and service information
- Analyze website usage to enhance user experience
- Comply with legal obligations and protect our rights
We never sell your personal information to third parties.
Data Protection and Security
We implement industry-standard security measures to protect your data:
- Encrypted data transmission (SSL/TLS)
- Secure cloud storage with access controls
- Regular security audits and updates
- Staff training on data protection best practices
While we strive for maximum security, no internet transmission is completely secure. We cannot guarantee absolute security.
Your Rights
Under Australian Privacy Principles (APPs), you have the right to:
- Access your personal information we hold
- Request correction of inaccurate data
- Request deletion of your information (subject to legal requirements)
- Opt-out of marketing communications
- Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)
Cookies and Tracking
We use cookies and similar technologies for website functionality and analytics. See our Cookies Policy for detailed information.
Third-Party Services
We use trusted third-party services for:
- Website hosting and analytics
- Email communications
- Payment processing
- Customer relationship management
These providers are contractually obligated to protect your data and use it only for specified purposes.
Contact Us About Privacy
For privacy-related questions or to exercise your rights:
Email: [email protected]
Address: Level 12, 367 Collins Street, Melbourne VIC 3000, Australia
We will respond to privacy requests within 30 days.